Website Migration
-
Q: What precisely does web site migration mean and what does it involve?
A: The website migration service that we are offering is free (within a certain limit). We will migrate your site(s) to our enterprise–level cloud hosting platform without you having to do anything. We know from personal experience that changing hosting providers can result in lost data and undesirable downtime. That is why we’ll do all that for you for free!We’ve got skillful administrators whose only responsibility is to ensure that your website works exactly as it did on your previous hosting platform. Our administrators are well–versed in migrating custom–made websites, as well as websites that are based on well–known scripts such as WordPress and Joomla™.
-
Q: How long will the website migration process take?
A: While we can’t give you an exact time interval, since there are many variables, including the physical size of the files and databases, the location of the present host’s server, the complexity of your site and the current workload of our Website Migration Department, etc., we will try our very best to transfer your site within 48 hours, and in certain cases – within 24 hours (in case the website content is not large).
-
Q: Do you require anything from me before you start transferring my website?
A: We don’t request any sensitive data. We will need, however, the login info for your present hosting account along with the name of the website that you would like to transfer.
-
Q: My current web hosting account has sensitive info inside. How can I trust you?
A: User privacy is one of our fundamental responsibilities – because of this, both our payment page and our Control Panel login page are protected with enterprise–grade SSLs. We employ safety measures, which include, but are not limited to: physical, electronic and administrative methods to protect the info that we accumulate online. And we’ve also got a very detailed and rigid Privacy Policy, which describes the types of information that we gather.
-
Q: Will my site be unavailable during the transfer?
A: Nope. Your website will continue to be online during the migration. As soon as everything is done on our end, we’ll notify you so that you can preview it and check for problems. If everything is alright, all you will have to do is update your domain’s DNS resource records.
-
Q: Will my current hosting provider learn that I’m leaving them?
A: No. We will never contact your hosting provider about anything. They won’t be aware of the website migration either.
-
Q: Which hosting platforms do you support?
A: Yep. We support all common Linux–driven hosting platforms. We do not support Windows–based web hosting platforms, because we don’t offer Windows hosting solutions ourselves.Furthermore, we don’t support proprietary web site creation and management tools such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.