If your website hosting provider offers live chat support, you'll be able to talk with a representative live and find out useful information or get an issue resolved in a very timely manner. The main advantage of using chat compared to calling to talk to a live person is that you'll need just a computer with access to the world wide web, therefore you will not pay any fees if you're in a different state or country. What's more, it'll be simpler to copy and paste info for example domains, usernames or error messages i.e. details that are sometimes hard to provide to the other side on the telephone. The live chat is also a much faster way to contact the web hosting company's support crew compared to using a ticketing system. Last, but not least, when some problem needs some more time to be taken care of, you're able to do something else while you wait for support on the live chat, therefore you won't waste time - something that is not possible when you're on the telephone.

Live Chat Support in Website Hosting

As a part of the support services that we offer for our website hosting services, you'll find live chat support that is available every day, even on holidays. You're able to get in touch with us regardless if you already own an account or not, as we can help you with nearly anything, ranging from providing you with basic info on our solutions if you aren't our client yet and you are interested in purchasing one of the packages, to assisting you with installing an e-mail account in an email client. Part of the issues are more technical and time-consuming, which means that you'll have to employ the ticketing system which is integrated in our Hepsia website hosting Control Panel, but we can save you precious time and help you in real time on our live chat for various things.

Live Chat Support in Semi-dedicated Hosting

Thanks to the live chat support service that we offer with all of our Linux semi-dedicated hosting services, you can find the answers for any questions you may have or have numerous troubles resolved very quickly. Our chat service is available every single day, so you can speak with a representative even on weekends and holidays. If you're unsure which package would be better for your sites or if our advanced cloud hosting platform covers some system requirements, you can join the live chat prior to purchasing anything. If you are an active customer, you'll be able to receive more information about billing issues, account settings along with a number of common technical issues you may experience, for example if you can't set up an e-mail account in a client on your PC. The live chat can save you a lot of time regardless where you are or when you get in touch with us.