Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Section

  • The Help section included in your Site Control Panel offers a selection of help articles and regularly asked questions. Aimed toward solving any common problem that you could possibly chance upon, they are written by our support team of knowledgeable techs.

  • Top quality support service

  • Tutorial Videos

  • If you would like to see how a task is accomplished or how an issue is remedied, instead of just reading about it, then examine our compilation of instructional video tutorials. They address different topics and will help you swiftly learn how to work with our Site Control Panel.

  • Intuitive help center

  • A 60–Minute Support Ticket Response Guarantee

  • We back up our semi–dedicated servers with a 24/7 help desk service and a one–hour support ticket response time guarantee. Our practiced techs will be online 24–7–365 to reply to your inquiries and to solve any issue that you could chance upon. Just open a helpdesk ticket from the Help section and we’ll reply to you in a jiffy.