1 hour ticket response
We are devoted to giving a prompt and accurate solution to every tech support ticket sent by a user. Our qualified client service staff members will review your problem and will offer you the best option. We offer a 1–hour response time guarantee for all tech support tickets. In fact, our average client support ticket response time has proven to be 20 minutes.
An Excellent Customer Care Service
We’ve got a team of web hosting support engineers who are ready to answer all your inquiries anytime you are in need of support. The vast majority of our support staff representatives have lots of years of experience in the website hosting services market, which suggests that you can constantly depend on fast and elaborate answers to your questions.
A User–Friendly Help Section
To help you get a quick hint on how you can use a specific feature, we have included a very intuitive Help section in our Site Control Panel. You can search through a rich selection of web hosting account management articles and website administration articles, have a glimpse at the F.A.Q. repository or check our educational video tutorials.