Support Channels

  • 1 hour ticket response time

  • A 60–minutes Ticket Reply Warranty

  • Our technical assistance staff is online 24x7x365 to take care of all of your assistance needs. Every single ticket you submit to us shall be responded to within less than one hour. If your issue calls for the aid of an admin, we are going to address the ticket to the person in charge and will inform you that the situation is being resolved.

  • Top quality support service

  • Top–class Customer Assistance Service

  • We will be working for you night and day to offer assistance and customer support as well as to assist you with any trouble that you could come across as you are taking care of your virtual server. We will support you with all installed in advance programs, like your OS, server administration panel (in accordance with the VPS type) and the Site Control Panel produced solely by our company.

  • Intuitive help center

  • An Intuitive Help Zone

  • Each part of the Site Control Panel that comes without charge with your VPS features an integrated articles base. You can find a group of exhaustive how–to articles and a collection of step–by–step video guides that display all the regular website control duties. You can start using them by simply clicking the Help or Video keys in the right corner of each Control Panel section.