Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Providing superior quality support on–time is our high priority, so we back up each website hosting services plan with a one hour ticket response warranty. At the time you post a ticket or drop an email, our user help support crew will do all they possible can to provide the most adequate remedy for your situation and to offer guidance quickly.

  • Top quality support service

  • A Top–quality Support Service

  • You are able to contact us 24x7x365 with any problem you may have regarding our offerings. Now we have consultants working constantly to provide help at any time necessary. You’ll be able to the ticket system or post a message at any moment, or pick up the phone or use the live chat through business hours.

  • Intuitive help center

  • An Intuitive Help Section

  • We have included a substantial know–how base into the Control Panel for you to have useful step–by–step information whenever you want. Each area of the Control Panel possesses its own contextual guide area offering a selection of how–to content articles. We have also organized video lessons to ensure that you get a far better idea of precisely how to conduct any given process.